Frequently Asked Questions
Please read following before sending us any messages.
- When are tours added to the schedule?
- Can I request a specific date or time?
- What if I have a large group?
- What is a "free tour"?
- How much should I tip the guide?
- Where is the meeting point?
- Can I join the tour with a stroller or wheelchair?
- Are there age restrictions for the tours?
- What happens if the weather is bad?
- What happens if the tour is canceled?
- What is the Itinerary of the tour?
- Contact us!
When are tours added to the schedule?
Tours are added to the schedule as guides become available, sometimes just a few days in advance.
Check the calendar regularly, especially near the end of each month when we do a big update of the schedule.
Can I request a specific date or time?
No, requests for specific dates or times are not accepted.
Tours are added based on guide availability.
What if I have a large group?
If your group is larger than what’s typically available for booking,
send an email to inquire about availability and pricing.
What is a “free tour”?
Think of it this way: A free tour is like an adventure with a local friend who knows all the best spots!
You decide how much you want to pay at the end, based on how much fun you had.
How much should I tip the guide?
It’s up to you! A good tip shows your appreciation for your guide’s knowledge and enthusiasm.
Many people tip between ¥1000 and ¥2000 per person, but there’s no right or wrong amount.
Where is the meeting point?
The meeting location can be found on the respective event page and is also included in the email confirmation link.
Can I join the tour with a stroller or wheelchair?
Our tours can sometimes be a bit challenging, with slopes, stairs, and narrow entrances.
If you think you can handle it, we’re happy to have you join!
Are there age restrictions for the tours?
There are no age restrictions for most tours.
However, the Pub Crawl tour is restricted to individuals who are 20 years old or older.
What happens if the weather is bad?
We always try to avoid canceling a tour, but in some cases, it’s needed.
Just always make sure to check the event page where you signed up before you head out to the meeting spot.
We always write about current updates, changes etc in the event post.
What happens if the tour is canceled?
If a tour is canceled, all participants will be notified via email with the subject line “Canceled, please check event.” Please check your email and use the event link for further information.
What is the Itinerary of the tour?
Our main tour covers Gion and Higashiyama districts. We start in front of the Izumo no Okuni statue, take a walk through the geisha quarters, through Kenninji temple, pass by Yasaka pagoda, Ninenzaka street and finish at Yasaka shrine.
For other tours, please read the description.